Privacy Policy

Axon Men’s Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our telehealth services, or purchase our products.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.

A. Personal Information

When you register, book an appointment, or fill out a form, we may collect:

• Identity Data: First name, last name, date of birth, and gender.
• Contact Data: Email address, telephone number, and shipping/billing address.
• Financial Data: Payment card details (processed securely via third-party processors like Stripe/PayPal).

B. Protected Health Information (PHI)

As a healthcare provider, we collect medical information necessary to provide treatment. This includes:

• Medical history and current symptoms.
• Medication usage and allergies.
• Lab results and treatment records.

This information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Healthcare Services: Facilitating video consultations with licensed providers, diagnosing conditions, and prescribing medications.
• To Process Transactions: Billing for consultations, memberships, and pharmacy fulfillments.
• To Communicate: Sending appointment reminders, lab results, and shipping updates.
• To Improve Our Services: Analyzing website usage to enhance user experience.

3. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

• Healthcare Providers: The licensed MDs and NPs who treat you to ensure continuity of care.
• Pharmacies & Labs: To fulfill prescriptions and process diagnostic tests.
• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting services).
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. These measures include:

• Encryption: All data transmitted between your browser and our servers is encrypted via SSL/TLS.
• Secure Servers: Our databases are hosted in secure, HIPAA-compliant environments.
• Access Control: Only authorized personnel have access to your health information.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Cookies and Tracking

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. You can remove or reject cookies through your browser settings, though this may affect the availability and functionality of the Site.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request that we correct any inaccurate data.
• Request the deletion of your personal data (subject to medical record retention laws).

7. Third-Party Websites

The Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.